H12 Leshiba privacy policy

Last updated: September 26 2018

ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS
H12 LESHIBA is committed to protecting your privacy. This Privacy Policy describes how we collect or use the information we collect when you interact with our website. By accessing www.h12leshiba.co.za  you acknowledge and fully understand our company’s Privacy policy and freely consent to the information collection and use practices described in this Website Privacy Policy.

PARTICIPATING THIRD PARTY POLICIES
Online merchants and others who facilitate H12 LESHIBA’s services (for example our online booking system and tour operators) are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. We encourage you to review the privacy policies of merchants and other third parties who facilitate your access to and use of our services. We are not responsible for the privacy of your personal information when used by these 3rd parties.

INFORMATION WE COLLECT AND HOW WE USE IT
H12 LESHIBA collects certain information from and about its website visitors in a few ways:

Web Server Data

When you visit our website, we may automatically collect information to administer the site and analyse its usage. Examples of information we collect include: your internet protocol address, the kind of browser or computer you use, the number of links you click within the site, state or country from which you accessed site, date and time of your visit, name of your internet service provider, the web page form which you linked to our site and pages you viewed on the site.

We may share and publicise aggregate or de-identified information shared with third parties and the public, for example, we may share how many unique or returning visitors our website receives.

Use of Cookies

Cookies are small data text files that can be stored on your computer’s hard drive (if your web browser permits) H12 LESHIBA may use cookies to personalize or enhance your user experience with us, help us improve access to our site and identify repeat visitors to our site.

This website also uses cookies from third party vendors for website analysis (Google Analytics) and conversion tracking (Google Adwords). This information is presented to us in an (anonymous) aggregated form and is only used to measure the effectiveness of our advertising as well as to measure user response to our website.

If you prefer that we not use cookies in respect of your use of our website, you can change your browser settings to disable the use of cookies.  You can get more information about how to block website cookies at www.allaboutcookies.org.  If you disable the use of cookies, you may not be able to use some parts of our website.

H12 LESHIBA may use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. H12 LESHIBA uses these pixels in compliance with the policies of the various social media sites.

Personal Information
Visitors to our website may register online to subscribe to our newsletter. When you subscribe to our newsletter, we will ask you for some personal information such as your name, email address, country you are resident in, and whether you are a tour operator.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary, including:

  1. to fulfil your service requests for information or booking reservations.
  2. to protect ourselves from liability or to defend our rights, including investigations of fraud or misconduct as well as to respond to legal process or comply with law, including subpoenas.
  3. the use of third party systems to help manage our newsletter database.

Please note that we are located in South Africa.  By using our website (which is based in South Africa) you consent to the transfer, processing, storage and access of your personal information which may be maintained on servers located in South Africa or elsewhere in the world.

In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender.

Cancel your subscription to newsletters
If, after you opt-in to signing up to our newsletter, you change your mind, you may unsubscribe from our newsletter by clicking the unsubscribe link which appears at the bottom of every newsletter. If you unsubscribe, your personal information will be removed permanently from our operational mailing database and you will no longer receive any email communication from H12 LESHIBA.

Should you experience problems with unsubscribing, you may contact us at info@h12leshiba.co.za.  On receiving such notification, we will remove your contact details from our mailing list within 48 working hours.

USING YOUR INFORMATION
We will use your information to:

  1. meet any contractual obligations we have to you
  2. fulfil any contractual obligations we may have to you or any third party
  3. detect, prevent or deal with actual or alleged fraud, security or the abuse of, misuse or unauthorized use of our website and/or contravention of this Privacy Policy;
  4. comply with any law or with any legal process;
  5. maintain and update our customer database;
  6. improve contents of our website, products or services;
  7. improve your user experience and overall quality of our website and services;
  8. address or investigate your complaints;
  9. keep our internal records up to date;
  • customize our website to your preferences and tailor information and contents of our website for you;
  • send you our newsletter, if you have opted to receive our newsletter;
  • tailor general advertising on the website and make it more appropriate for the people who access our website;
  • diagnose and deal with technical issues.

PROTECTING YOUR INFORMATION
We have put in place reasonable administrative, technical and physical safeguards to protect the information that we collect from you.  We use these safeguards to prevent unauthorized access to and disclosure of your personal information, and protect your personal information from misuse, loss, unauthorized changes and destruction.

YOUR RIGHTS
You have the right to ask us not to send you our newsletter, and you can do this at any time.

You also have the right to request access to personal information that we have collected about you and ask us to correct or update any incorrect or incomplete information.  You may, at any time, contact us to complain about our collecting and use of your personal information.

CHILDREN UNDER 13
We do not knowingly market to or collect personal information from children under 13 for marketing purposes. If you are under the age of consent in your country, please do not register or sign up for any information on our website.

CHANGES TO THIS STATEMENT
H12 LESHIBA has the discretion to occasionally update this privacy statement. We encourage you to return and review our policy every so often. We will ensure that we date any changes that we make.

TRANSLATIONS
You agree and acknowledge that you have reviewed this Privacy Policy in English and this version of this Privacy Policy shall control any translations to other languages.

CONTACTING US
If you have questions regarding our Privacy Statement, please contact us at info@h12leshiba.co.za or by mailing us a letter to the address below.

The Manager H12 Leshiba

PO BOX 795

LOUIS TRICHARDT

0920

SOUTH AFRICA

 

* Please allow us sufficient amount of time to respond to your inquiry.